Frequently Asked Questions

1. Will the internet rechartering application work through any internet connection?
2. How do I get my access code for internet rechartering?
3. Once I create my user ID and password can any other leader from my unit use the access code to create an ID and access the information?
4. What happens if after I create my ID I forget my password?
5. Can the access code the council gives a unit be used to see another unit’s data?
6. If I have a problem with the internet rechartering system who do I call for help?
7. Is the internet rechartering system compatible with Unit Management Software (UMS) like Packmaster™ or Troopmaster™?
8. Is rechartering on the internet mandatory?
9. Can I access this system at any time during the year to update my roster?
10. Do I still need to turn in my signed charter and applications?
11. During the internet rechartering process the system tallies the fees that I owe. Are these the only fees that I have to pay?
12. Once I submit my charter to the council can I still make changes online?